May: More Control, Smarter Configuration. This month’s updates focus on giving you greater flexibility in how your systems communicate, finer control over rate management, and more precision in how offers and booking rules are applied, helping you streamline operations while delivering a more tailored booking experience.
Channel Manager Updates
Booking Engine Updates
Channel Manager Updates
1) Max: Add-ons – PMS Add-on ID Support
What’s New?
PMS partners can now receive add-on information mapped to their internal IDs, allowing for accurate matching of add-ons within their systems.
The Add-on module is now also accessible at the property level via property settings, improving ease of access.
How It Works?
- Each add-on in Max must be configured with a PMS Add-on ID
- Add-ons can be mapped to channel add-on identifiers
- PMS systems can then match add-ons using their own internal references
Setup Overview
- Add PMS Add-on ID when creating/editing an add-on
- Map the Channel Add-on ID to the PMS Add-on ID
- Select from dropdown OR
- Manually enter exact channel value
⚠️ Channel Add-on ID must match exactly as configured in the channel (used in booking XML)
Important Notes
- Enabled by default
- Requires PMS support for the pms_addon_id XML element
- Currently, no PMS partners support this yet
Why It Matters?
- Improved accuracy in add-on mapping
- Better system-to-system communication
- Future-ready integration for PMS compatibility
2) Max: PMS Connect – Block PMS Rate Update by Room
Type
What’s New?
You can now block PMS rate updates for specific room types, giving greater control over how rates are managed.
When Is This Useful?
For properties using Matrix pricing, where some room types derive rates from a master room — preventing PMS updates avoids rate
conflicts.
How It Works?
- Select room types where PMS rate updates should be blocked
- Ensures derived room types maintain their intended rate structure
Conditions
- Available only when PMS supports rate updates
- If blocked at property level, automatically applies to all rooms
- Not applicable to pseudo rooms
Setup
- Go to PMS Connect → Settings
- Enable toggle for selected room types
- Save changes
Why It Matters
- Prevents rate conflicts
- Maintains pricing consistency
- Gives tighter control over revenue strategy
Booking Engine Updates
1) SwiftBook: Max Days for Advance Purchase – Logic
Update
What’s Changed?
Two key improvements to how Max Advance Purchase works:
- Same-Day Booking Logic
- Now uses 0 = same-day booking (previously 1)
- Length of Stay Restriction Removed
- No longer limits how many nights guests can stay
- Now only controls how far in advance bookings can be made
Example:
If set to 2 and today is 05 May:
- Guest can book arrival on 06 May
- Can stay for any number of nights
UI Update
- Field changed to dropdown (0–7 + custom option) for faster setup
Release Adjustment
- Existing values will be automatically adjusted:
- Values ≥1 → reduced by 1
- Value 0 → reset to no selection
Why It Matters?
- More intuitive configuration
- Greater flexibility for guest stays
- Cleaner booking rules without unintended restrictions
2) SwiftBook: Promo Codes – Package Description & Cancellation
Policy
What’s New?
You can now configure description and cancellation policy at the promo code level.
How It Works?
- These settings override package-level configurations when applied
- Optional fields when creating/editing promo codes
Setup
- Go to: Booking Engine → Hot Links → Promo Codes
- Add description and/or cancellation policy
Why It Matters?
- More targeted offers
- Greater flexibility for promotions
- Ability to customise messaging and policies for specific campaigns
3) SwiftBook: Smart Pricing – Discount Per Stay
What’s New?
A new discount type: Discount Per Stay
- Apply a fixed discount amount to the total booking
- Works regardless of length of stay
How It Works?
- Discount applied before tax
- Deducted from first night, then carried forward if needed
- Applies across nights and rooms until fully used
Setup
- Navigate to: Booking Engine → High Conversion Tools → Smart Pricing
- Select Discount Per Stay
- Enter fixed discount amount
Important Notes
- Will not reduce rate to zero or below
- Works across multi-room bookings
Why It Matters?
- Simpler promotion setup
- Flexible discounting strategy
- Better control over total booking value incentives